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Delivery & Returns

Delivery & Returns Policy

Delivery

We post all vouchers first class with Royal Mail so you should expect to receive your items within 1 day after your voucher pack has been dispatched. Royal Mail advise that it can take longer for a package to be delivered during busy periods, including Christmas and New Year.

Returns

If you wish to return a voucher for any reason it must be returned within 7 days after delivery. The voucher pack(s) you return must be in good condition. All items will be checked, once confirmed, we will issue a refund on receipt.

 

We will refund the original credit or debit card used for the purchase. A refund will be issued to your account usually within 7 days of your item being received.

 

Please note:  Helicopter Buzz Flights are non-refundable.

 

Shipping

You will be responsible for paying your own postage costs for returning your item.  We strongly recommend that you send your parcel via a trackable delivery service such as Recorded or Signed For Delivery, as all responsibility for the safe delivery of returned items lies with the customer.

If you have any further questions related to your return please contact us :

 

fly@heli2000.co.uk